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Convert ING Australia statements to Excel

Drop in a ING PDF and download a clean Excel file in seconds. Built for Australian bookkeepers and accountants.

About ING statements

ING Australia is the country's largest digital-only bank, with around 2 million customers attracted by its Orange Everyday transaction account, Savings Maximiser, and Living Super products. Without physical branches, ING delivers all statements through its online banking portal and mobile app as PDF documents. The ING statement format is modern and minimal — Date, Description, Debit, Credit, and Balance in a clean table — but it has a few quirks worth noting. Transaction descriptions are heavily truncated compared to other Australian banks, often showing just the merchant's shortened name without location or transaction type. International transactions include the original currency and amount in a sub-line under the main entry. The Savings Maximiser bonus interest payments appear as separate transactions that bookkeepers sometimes want categorised distinctly. Our converter parses ING's modern format with high accuracy, expands truncated merchant descriptions using a built-in lookup where possible, captures foreign currency sub-lines into separate columns alongside the AUD amount, and tags Savings Maximiser bonus interest as its own category. Output files import cleanly into Xero, MYOB, and QuickBooks, ready for GST reconciliation, BAS preparation, or personal expense tracking.

Catching up on ING statements?

A backlog of ING PDFs — a new client who's behind, or the months before a bank feed starts — is the job Ledger Pilot is built for.

• Months or years of statements at once

  Upload up to 50 PDFs in one batch on the Business plan and get a separate result for each statement, each with its own reconciliation check.

• Combined PDFs split for you

  When a file holds several statements, we can split it where each one prints its own statement period and convert them separately. If the boundaries aren't clear, we tell you rather than guess.

• Scanned statements

  If our standard parser can't verify a statement — a scan, or a layout we don't recognise yet — it can be read with AI-assisted extraction (PDFs up to 30 pages). We only use that result if it adds up, and we tell you when it was used.

• Checked to the cent

  Every statement is checked from its opening balance to its closing balance. If the numbers don't add up — a missing page, say — you see it before anything reaches your ledger.

Bigger backlog than your monthly pages? One-off catch-up packs add 2,000 or 5,000 page credits without changing your plan. Step-by-step help is in our guides, and how statement data is handled is on our Security page.

Frequently asked questions

How do I get a PDF statement from ING?

Log in to ING Online Banking or the ING app, select the account, tap "Statements", choose the period, and download as PDF. Statements are available for the past five years.

Why are ING transaction descriptions so short?

ING's PDF format truncates descriptions to save space. Our converter automatically expands common merchant abbreviations (e.g. WW METRO → Woolworths Metro) using a built-in dictionary updated monthly.

Does this work for ING Savings Maximiser statements?

Yes. Bonus interest payments are tagged as a separate category for easier reconciliation against ING's monthly bonus interest summary email.

Can I import ING statements into Xero?

Yes. Choose Xero as the export format. The output matches Xero's bank statement import schema exactly — Date, Amount, Payee, Description, Reference.

Can I convert multiple ING statements at once?

Yes — batch upload is available on the Business plan. Upload up to 50 ING PDFs in one go (15 MB each, one bank per batch) and get a separate converted file for each statement, with a reconciliation check per file.

Is there a file size limit for ING statements?

Yes. You can upload ING PDF statements up to 15 MB. Almost all ING statements — even multi-page or scanned ones — fall comfortably within this limit.